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How It Works

Four steps. We walk every one with you.

From the first conversation to the moment you see yourself in your new wig — including every insurance form along the way.

  • Insurance handled for you
  • Fitted to your exact head size
  • Ready in 10 business days
  • One free adjustment included
Woman smiling during a phone consultation

Free Consultation

We learn more about your medical hair loss needs, verify eligibility, and guide you through the insurance process. Our specialists ensure you understand every detail so you feel confident moving forward.

No cost, no obligation
Approved insurance preauthorization paperwork

Insurance Approval

We handle the paperwork for you by submitting all necessary documentation to your insurance provider. Once approved, you’ll receive confirmation and next steps.

We submit, follow up & secure approval
Carefully packaged delivery being handed over

Customization & Shipping

Your medical wig is crafted to match your exact preferences — head size, texture, and length. Once complete, it’s carefully inspected and shipped directly to your doorstep with care instructions included.

Measured, matched & inspected
Three women wearing beautiful custom wigs

Enjoyment

In just 10 business days after choosing your preferences, you can enjoy your new medical wig. One free adjustment is included with every order — and we’re here for follow-up support whenever you need us.

10 business days · free adjustment

Common Questions

Answers, up front.

If your question isn’t here, ask us directly — the consultation is free.

Is a medical wig really covered by insurance?

Custom cranial prostheses are often covered when hair loss results from a medical condition or treatment. During your free consultation we verify your eligibility, then submit all necessary documentation to your insurance provider and handle the follow-ups.

What does the consultation cost?

Nothing. The consultation is completely free — we learn about your needs, verify eligibility, and explain every step before you decide anything.

How long until I receive my wig?

About 10 business days after you’ve chosen your preferences. Every prosthesis is inspected before it ships to your doorstep with care instructions included.

How is it customized to me?

Every prosthesis is made to your specifications — measured to your exact head size, matched to your preferred texture, and cut to your desired length.

What if the fit isn’t perfect?

One free adjustment is included with every order, and our follow-up support continues after delivery to make sure your wig fits perfectly and feels right.

Ready for step one?

The consultation is free, and the paperwork is on us. Let’s find out what your insurance covers.